centre for
society and
technology

BPO/SSC Sector in Serbia – Summary

Author:

Tanja Jakobi, Ljubivoje Radonjić

Year:

2020

Project:

Decent work in the digital era: do call centre workers in the Western Balkan know whom to call?

Language:

ENG

Should I stay or should I go? Are contact centers and shared service centers a good career choice for skilled workforce in Serbia, Tanja Jakobi, Ljubivoje Radonjic, 2020.